Terms and Conditions
Introduction
Effective Date: March 26, 2026
These Terms & Conditions (“Agreement”) govern your use of the website https://www.ecommerceengines.com and all services provided by E-Commerce Engine (“we”, “our”, or “us”).
By accessing our website or purchasing our services, you agree to be bound by these Terms.
1. SERVICES
E-Commerce Engine provides digital services including but not limited to:
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Website design and development
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eCommerce store setup
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Hosting and maintenance
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Marketing and automation services
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LLC registration and trademark assistance
All services are delivered based on the scope agreed upon during purchase or consultation.
2. Payments & Billing
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All services require payment as agreed at the time of purchase
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Payments may include one-time fees, subscriptions, or custom project pricing
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Recurring services (hosting, maintenance, marketing) are billed on a monthly or annual basis
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Failure to make payments may result in suspension or termination of services
We use secure third-party payment processors (e.g., Stripe, PayPal). We do not store your payment details.
3. Project Requirements
To begin work, you must provide required information such as:
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Business details
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Content, images, or branding assets
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Access to relevant platforms (if needed)
Delays in providing required information may affect delivery timelines and do not qualify for extended refund periods.
4. Delivery Timelines
We aim to deliver projects within agreed timeframes (typically within 7 days for standard websites after receiving all required information).
However, delivery times may vary depending on:
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Project complexity
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Client responsiveness
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Third-party dependencies
5. Refund Policy
Our Refund Policy is incorporated into these Terms by reference.
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New clients are eligible for a 30-day refund period
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Refunds are subject to conditions outlined in our Refund Policy
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Certain services (LLC formation, trademarks, custom work) are non-refundable once initiated
6. Intellectual Property
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All custom work created by E-Commerce Engine remains our property until full payment is received
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Upon full payment, ownership of final deliverables is transferred to you
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We reserve the right to showcase completed work in our portfolio
7. Third-Party Services
We may integrate or use third-party platforms such as:
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Shopify, WordPress, Wix
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Google, Meta (Facebook), Stripe
We are not responsible for:
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Third-party outages or issues
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Policy changes by third-party platforms
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Account suspensions caused by platform violations
8. User Responsibilities
You agree that you will:
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Provide accurate and lawful information
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Not use our services for illegal or harmful activities
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Not attempt to disrupt or misuse our systems
9. Limitation of Liability
To the fullest extent permitted by law:
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We are not liable for indirect or consequential damages
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We do not guarantee specific business results (e.g., sales, leads, rankings)
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Our total liability is limited to the amount paid for services
10. Service Suspension & Termination
We reserve the right to suspend or terminate services if:
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Payments are not made
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Terms are violated
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Illegal or harmful activity is detected
You may cancel recurring services at any time, but no refunds will be issued for already billed periods.
11. Data Protection
Your data is handled in accordance with our Privacy & Cookie Policy.
12. Website Transfers & Exit Policy
If we build your website on platforms such as Shopify, WordPress, Wix, or Magento:
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You may request a transfer to your own account
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Free transfer may be available after a minimum service period
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Early transfers may be subject to a service fee